Also, a free app should provide room for at least several hundred contacts to get you started.Įase of use. Features like custom fields let you collect what info is important for your business. When creating contacts, you should have some flexibility in the type of information you can add. Here's how we evaluated the CRMs in our research:Ĭontact management.
Another may seem stingy with their features but have inexpensive upgrade plans that make them more appealing as needs change. For example, an app that seems to have few limitations upfront may have expensive upgrade options. Though all the platforms we selected are top-notch in their own ways, there's no perfect free CRM. Fortunately, companies are still providing these entry-level apps to use 'as-is' or as launching pads to better-equipped plans. In other words, features once included are now only available in paid versions. While new features are always being added, it's the free plans that usually experience the chopping block. What makes a great free CRM?ĬRM vendors change their plans every year. Learn how to get started with CRM integration and ways to add automation to help your team be even more productive in your system. Integrating your CRM with other apps helps you get the most out of your investment.